Consistent Accountability - Across the Board

As I shared in the next to last chapter of Leading With A Clear Purpose, the compliance side of human resources absolutely drains the life out of me. And putting together an employee handbook, ones where values are often listed in the first few pages but have little relevance to anything else afterw...

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Expectations Are Empty Talk without Accountability

To have a real shot of our core company values creating the legacy we hope for, the expectations we set must be sustainable. Realistically, though, we wouldn’t place unstainable expectations on anyone we truly care about - and that should cover everyone we’ve earned influence who’s following us, reg...

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Creating a Legacy Through Values

Once we’ve laid a foundation around the simple practices involved with modeling our core company values and we’ve provided our teams with a consistent example of what each value living out each value looks like in practice, we should be well on our way to building the culture we’re after within our ...

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Recognized Behavior Gets Repeated

Building consistent team behavior that’s based on our core company values will require removing any possible variance around what each value looks like in practice - in each individual role. But having a clear understanding of the necessary behaviors is just part of the process. It will take at leas...

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The Non-Negotiables: We Can’t Vary on Values

In chapter eight of What’s KILLING Your Profitability? (It ALL Boils Down to Leadership!), I detailed how much confusion costs an organization and emphasized how significant the need is for leaders to set crystal-clear expectations. Chapter nine fell right in line by outlining how much profitability...

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Consistent Examples Still Require Consistent Reinforcement

Even in cases where we leave absolutely nothing to chance, taking every single opportunity we have to provide examples showing how each of our core values can be acted on in roles our team members perform daily, we’ll still need to provide consistent reinforcement backing our consistent example. As ...

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Nothing Left to Chance…

As we started down this path detailing how strong businesses are built on a foundation of values, I shared something I personally experienced while creating a policy manual for the new owners of company - a textbook example of not just designed that handbook around their core values but building tho...

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Have You Gotten Through (Yet)?

In the fourth lesson of our Emerging Leader Development course, Cindy and I detail five critical practices for effective communication. In that process, we emphasize just how important it is that we keep our message simple and we share it over and over and over again with absolute consistency. Cindy...

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Building a Culture Around Values: A Consistent Example

Think back to what I referenced before about companies having wonderfully crafted mission and vision statements framed majestically in their lobbies for their visiting dignitaries to marvel at. Here’s the AI overview I got from adding “mission, vision, culture, values” in the Google search bar: 

A ...

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Specific Detail, Shared Simply and Clearly

While the foundation for the residential construction projects I was involved with in my teens was on a much smaller scale than the skyscrapers I alluded to earlier, they were no less important to the long term stability of the home. The same holds true for the core values in a business of any size....

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Detailing Why, Over and Over…

As we wrapped up our look at who ultimately cares about our values, and how much our organization’s entire reputation rests on them, I emphasized the importance of modeling our values and explaining why - because we can’t just assume the general public will piece it all together on their own; they’r...

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Keeping Things Simple Isn’t Easy

Just like the work required for laying a foundation to any building to stand the test of time, establishing routines that model the core values that will ultimately serve as the foundation our organization is built on can be incredibly difficult. Before moving on, I’ve gotta ask.. Is it just me or d...

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