The WHY Helps Us Take Action

Many of us intuitively recognize where we’re strong and where we have blind spots. Experience can serve as an amazing teacher IF we’re willing to analyze it and we’re willing to take action based on what we learn from analyzing it. The challenge someone who’s as impatient as I tend to be can run into when relying on experience alone for mastering a new skill is that it can take a really long time to have all the experiences we need to build a solid foundation for making great decisions. Even then, just knowing WHAT happened without having a clear understanding of WHY it happened can limit the effectiveness of those decisions.

I recently had a conversation with a client where they explained a situation with one of their employees who had made similar mistakes a few times in a row when completing the same task. While the mistakes weren’t exactly the same, the client felt like the second one should not have happened since they had pointed out the first...

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The Components of Emotional Intelligence

Since we now have a fairly solid grasp on Why Emotional Intelligence is Important, let’s look at what are considered to be the components of emotional intelligence so we can have some hope of actually being able to develop it within ourselves and within the teams we’re responsible for leading.

Around 2,500 years ago, Socrates said “to know thyself is the beginning of wisdom.” I never met the guy personally, but everything I’ve heard points to him being a fairly smart dude… And if emotional intelligence really does account for 58% of performance in all types of jobs, knowing thyself probably is a fairly important thing to have in the mix! When we look at what I’ve seen referenced by multiple sources as the four components of emotional intelligence, the first thing we come to is Self-Awareness. In Emotional Intelligence 2.0, Travis Bradberry defines self-awareness as “your ability to accurately perceive your own emotions in the moment...

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The Power of Collaboration

So last time we looked at why it’s important for someone in a leadership role to develop emotional intelligence... Whether that’s us in the role or it’s the leader we report to, not understanding what causes those highest emotional moments can drive quite the wedge between folks who generally get along well otherwise. But why is emotional intelligence important for everyone - regardless of the level of leadership responsibility they hold?

I frequently reference a study done by Salesforce.com that showed “86% of the executives they surveyed cited lack of collaboration and ineffective communication as the primary reason for workplace failure.” We often hear the term “individual contributor” with regards to someone who isn’t in a leadership role, but how often do we really see someone who truly works alone without any interaction with other people? I can’t think of a single example!

If that Salesforce study is even close to...

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The Power of Great Relationships

I know, the last post hit the idea of Why is Emotional Intelligence Important? with a stick - looking at Bradberry’s statement suggesting it accounts for 58% of performance in ALL types of jobs - but we didn't’ really dig into any specific scenarios of where it mattered. 

I realized I closed last time with a commitment to share a practical approach each of us can take to develop our own emotional intelligence but I’ve rarely seen anyone be willing to add yet another thing to their to-do list without having some solid justification for it. So with that in mind, let’s look at a few things you’ve almost certainly had to deal with at one level or another before I even start challenging you to take on one more thing.

Have you worked for someone who would sometimes blow a gasket and no one around really understood what led to it? Maybe it was something they were dealing with at home; maybe it was something they had just been told through an email or...

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Why is Emotional Intelligence Important?

There’s a section in chapter three of Emotional Intelligence 2.0 by Travis Bradberry titled “The Impact of EQ” that shares some statistical that nearly knocked me out of my chair:

“How much of an impact does EQ have on your professional success? The short answer is: quite a lot! It’s a powerful way to focus your energy in one direction with a tremendous result. We’ve tested EQ alongside 33 other important skills and found that it subsumes the majority of them, including decision-making and communication. Your EQ is the foundation for a host of critical skills - it impacts most everything you say and do each day. EQ is so critical to success that it accounts for 58 percent of performance in all types of jobs.”

I’ve read a few books and numerous articles over the last several years that provide answers to the question Why is Emotional Intelligence Important? When I read something suggesting that emotional intelligence, or EQ, accounts...

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