A Ripple Effect...

As I shared in the last blog, each decision we make will result in consequences that reach farther than we typically expect. Sometimes those consequences are far worse than we ever imagined, but there are also times where the footprint we leave makes a positive impact on people we may never know!

While the example I shared last time certainly caused me to lose some respect for the folks in those leadership roles who dug their feet in on their choice to take the easier wrong instead of the harder right, it really only confirmed what I thought they were made of leading up to that decision. But let’s take me out of the equation, because I’ve been looking at the situation out of principle. Consider the ripple effect their decision will have on the 299 people they chose not to stand up for, many of whom already have been impacted financially. Did they earn influence with the rest of that group, or did they flush a significant portion of their positional credibility down the...

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Was That What You Were Hoping For?

Spending time in a garage won’t make you a car any more than sitting in a nice office will make you a leader… I closed the last blog by promising to dig into some of the consequences we can expect to see depending on whether we choose The Harder Right or the Easier Wrong when we’re forced to make decisions in a leadership role. And while a nice office or our title won’t define whether or not we really are leaders, the decisions - more specifically, the consequences of those decisions - will!

In the last blog, I shared a few of the details of a scenario I’ve watched unfold (you may even say unravel) over the last several weeks. The folks who held responsibility for the final decision chose an immediate easier wrong by allowing one person to violate a very clearly defined code of conduct and the guidelines they themselves signed off on for the 300 or so folks in the mix. 

Opting to go with that easier wrong allowed them to avoid holding that one...

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The Hardest Person You’ll Ever Have To Lead Is...

Before I dive into how we can handle the hardest person any of us will ever have to lead, I want to share a link to a video I posted on our social media channels a few hours ago calling attention to the amazing work that’s done by the Blue Ridge Area Food Bank and why we’re so excited to be able to work with them again this year as Community Partners for LIVE2LEAD:Harrisonburg!

I also want to share a link to a blog post I just read from The John Maxwell Company that ties right in with what we looked at in the last blog I posted, what we’ll be working through here, and what we’ll be digging into with the next few blog posts. Their post was called Leading from the Middle: I’m Not the Boss! You Do the Leading! I won’t speak for you on this, but the fact that this is something they’re addressing as well tells me that the misconception that you have to have authority in order to lead is pretty widespread!

How will you recognize the hardest person...

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Kind and Reassuring, or They’ll Disappear!

Unlike the last two groups we looked at who like to see things moving along fast, this more Reserved group won’t appreciate being rushed through the process - especially when tension is building! While we can expect confrontation from the DRIVEN group and often a sarcastic comment (or fifty) from the INSPIRING group, the folks who tend to be more SHY are more likely to do all they possibly can to avoid ruffling anyone’s feathers. And in many cases, this very SUPPORTIVE group will accept the loss and be on their way.

With the exception of what I dealt with just this past week, I’ve rarely ever been in a customer service situation where the person tasked with handling the issue wasn’t trying to find a resolution as quickly as possible. Not only did the folks I was interacting with seem unconcerned about the amount of time it was taking, they clearly had no real interest in solving the problem either… The typical approach of fixing the issue as...

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Keep Things Light and Show Their Value!

As I posted the last blog, I thought it was only fitting to use an image of The Incredible Hulk; that’s certainly how I felt during much of the eight hours tied up with one company and four more the following day with another… Now that we’ve looked at some steps we can take in mending fences with the more DIRECT and DETERMINED folks, let’s jump to the next primary behavioral style - the INSPIRING and INFLUENCING ones.

While a blind spot for this group is that they can be ILLOGICAL at times, that’s almost always because of their desire to be INVOLVED in a lot of exciting projects and activities where they can help the people around them have a great time. But when things get really tense, they can show signs of being INFURIATED just like that last group!

The one thing these two groups have in common is their Outgoing and Fast-Paced approach to nearly everything they do. Be it good or bad, that certainly spills over into how both groups handle the most...

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