Don’t Just Get It Right, Get It Correct!

Before we close the loop on what we can do to exceed expectations for the folks with the final primary behavioral, I’m going to insert a quick plug for the complimentary session Cindy and I are hosting on Friday, Feb 12 at 2:30p on How Top Leaders Set the Tone for Recruitment &...

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Aligning Intentions with Perceptions

Even after doing all the things we’ve looked at through the last several posts to ensure we’re on the right track to being able to exceed expectations with each person we interact with, there can be a huge gap between what we intend and what they perceive! Nearly all of us have grown...

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