When we focus on turning team values into team performance, it helps us face reality. We want to believe the best of our people and we should want that. But as leaders, we must define the reality of our team's performance, which takes us to behaviors. This is all about action and...
If we wanna stop leaving all that profit on the table, we’ve got to take action. The hard part though, as I just shared, often boils down to what we can or cannot dedicate our resources to - or at least that’s what I hear from folks in leadership roles quite frequently. If we only had...
Missing expectations can be a significant profitability killer! Don’t take my word for it though, ask anyone who’s ever worked for a publicly traded organization… On May 25, 2023, an interview on Yahoo Finance detailed a 14% drop in the value of Dollar Tree stock after the...
Make no mistake, confusion contributes to several of the profitability killers we’ve looked at already; so much so that I believe it’s critical we take a focused look at it individually as well! Whether it’s through the lack of clear expectations that we touched when we worked...
It sounds ridiculous that average would be considered as a core value. And it is ridiculous!! So why does it show up in the behaviors of our people all too often? Because it’s not talked about enough.
I (Cindy) believe we need to include in our messaging what average is...
In addressing this profitability killer, we’ve worked through the real costs of disengaged employees, we’ve looked at how effective leadership can drive (read: earn) an increased level of engagement, and we just covered three relatively simple (but not necessarily quick or easy)...
When I mention making sure our team members can measure their performance, have a clear understanding of its relevance, and know their significance in the process, it doesn’t sound all that hard - and it’s not! But don’t mistake this simplicity for something that requires no...
With an understanding of how impactful this profitability killer really is to our organizations, it’s time we look at the specific steps we can take as leaders to drive employee engagement and eliminate the costs of a disengaged workforce! Make no mistake here, the improvement in...
I wrapped up last time by mentioning that we’d soon work through some “simple things” that we can each do to EARN engagement from the teams we’re leading, and more specifically, some actual steps we can take to put those things into practice. Here’s the thing: just...
By this point, we should have a solid understanding of just how much profitability is being killed in our respective organizations by just an average number of employees who aren’t actively engaged. But knowing the issue exists and having a plan for addressing it are two VERY different...
While I’ve never named the individual who made the “fuzzy initiative” comment on my LinkedIn article, I’ve referenced it enough that I actually think he deleted it! Oh well… My intent was never to call him out directly - or I would have used his name every time...
Based on the stats we just looked at showing that an overwhelming majority of the workplace at-large isn’t actively engaged in “powerfully rowing toward their company goals,” the cost of disengaged employees should be fairly evident… Truth be told, I struggle to...
