Once we’ve invested the time and energy into building a culture that our best team members are proud to be a part of and rarely choose to leave, the costs we incur in the recruiting process drops just because we’re not constantly chasing another warm body to fill a hole. But this is also when we start seeing something else that has a tremendous impact on the effort we have to put into our recruiting process!
When we’ve built a culture that team members buy into, we show them genuine appreciation for what they contribute, and we provide them with competitive wages for the service they deliver, they’re almost always excited to share that story with the best people they know. Think about it, how many times have you been with a friend you respect and heard them share some sort of frustration about the organization they’re working for? Isn’t it natural to want to help them out if we can, especially if we know they’re a good person with a strong...
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