Where Everybody Knows Your Name...

If you’ve ever seen the 80s TV show Cheers you’re probably hearing the theme sound in your mind right now, wrapping up with the line “where everyone knows your name…” Whether it’s a friendly neighborhood basement bar in Boston, your favorite local restaurant...

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Why Shared Values Matter

In looking at turnover rates and profitability of organizations, it's hard to miss the continuing trend towards companies needing and seeking a better culture.  The good news is there’s increased interest in serving well from the values statement we have on our walls.  The bad...

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The Seats on the Bus Go…

Did you read the subject line and sing the next phrase in your head? I kinda still am… But unlike the wheels on the bus that go round and round, the seats on our organization’s bus absolutely should not! And if we want to get really serious about the business succession planning we...

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The Tangible Value of What We Value

Since you’ve accepted the responsibility of leading your team, I’m going to assume you’re taking what we’ve dug into up to this point to heart by identifying what you really value and defining exactly why those things are meaningful to you - so don’t prove my faith...

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WHY Do You Value What You Value?

Once we’re confident that we have a solid list of the things we really value, we need to be very intentional about defining the reason each of those values matter to us - or anyone else for that matter! The values our organizations perform to will indeed become the organizational culture...

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What Do YOU Really Value?

SInce we’ve established the importance of organizational culture and we’ve developed a foundation for what that culture needs to be built on, it’s time we get serious about defining the specific values we stand for - the ones we want to be known for upholding, personally and...

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A Culture Built on Values

I don’t believe there’s a cookie-cutter approach to identifying and defining the values any organization’s culture is built around, that really needs to be a very intentional process and those values should be as unique as the products and services a company provides to the...

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Be Crystal Clear About What We Value!

What are you just not willing to compromise? Where have you drawn a line in the sand that you absolutely will not cross, or allow anyone in your organization to cross without being held accountable immediately? Lying? Cheating? Stealing? Harassment of any kind? I’m sure each of those things...

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What Organizational Culture is Built On

Now that we’ve developed a foundation for The Importance of Organizational Culture, and we have a practical definition of organizational culture we can work from as we lead our teams, let’s nail down what we really need as a strong foundation for that culture to be built on…

If...

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