If you think back to one of the first things I called your attention to in this process of addressing these profitability killers, one of the things we covered as we looked at how it all starts at the top - or at least the best returns can be captured when that’s the case - was the...

I completely understand how many issues demand the attention of a business owner, an executive, a manager, and even front line supervisors every single day! But if we’re going to be the leader that truly does provide our team members with what they’re looking for - and deserve - from...

When I searched the phrase “results of combining leadership and management” the vast majority of the results I found were articles comparing and contrasting the two. While I make it a point to be as loud as I possibly can in emphasizing that adding manager to a title does not...

One of the most powerful lessons I learned in the fifteen or so years I worked in behavior-based safety had nothing to do with safety and was only indirectly related to human behavior… That lesson was in how much the act of serving others impacted the influence an individual could have on...

If we want to have the exponential impact I referenced recently, I don’t believe there’s any other option than to buy into the idea that it all starts at the top! While there will certainly still be plenty of hard days, changing the approach we take will be one of the most critical...

Expecting anyone to blindly Follow the Leader is more than a little naive, especially over extended periods of time or in performing difficult tasks, because our teams are much more apt to do what they see us doing when we’re in similar situations! But let’s be honest with ourselves...

Having just worked through the importance of responsiveness, especially when it comes to showing we value the teams we lead and maintain the influence we’ve worked to earn with the folks on those teams, I want to challenge you to really think into this question: Why is it important to lead...

Since looking at Who’s to Blame last time, my mom shared something she had just seen on Dr. Phil where he suggested that quiet quitting was a societal issue largely caused by lack of initiative on the employees’ part. I usually attempt to be fairly mild and respectful with my language...

There’s certainly a lot of hype around it currently, but I maintain that quiet quitting is no new issue - even though I’ve never seen anyone seem to care the least bit about it until just recently! With hopes that you’re tracking with me on the importance of EARNING engagement...

Let’s take a quick walk through history…

• George Washington (1732-1799)
• Abraham Lincoln (1809-1865)
• Mahatma Gandhi (1869-1948)
• Winston Churchill (1874-1965)
• Mother Teresa (1910-1997)
• Nelson Mandela (1918-2013)
• Martin Luther King, Jr. (1929-1968)
• Dalai Lama (1935-present)

What does...

Let’s be honest, carrying all the responsibility that comes with leadership is never easy. And if we really want to make the kind of lasting impact that only comes from developing the positive leadership qualities we’ve been working through to this point, we’ll have our hands...

In addition to showing humility to every individual on the teams we lead in a way that exemplifies just how much we truly value them as individuals, we need to do everything in our power to earn something from them that can never be bought…

For more than twenty years now, I’ve heard...